Policies
Before you start a request, please be sure to read our policies on this page. Thank you very much.
Please be also aware that in total we have only 2 rooms to rent!

Check-in / Check-out:<
Check-in time between 4 pm - 10 pm / Check-out time is noon . We try to be flexible.

Online requests:
Before you start a request, be sure to check the availability of the rooms. Please use then our online request form. There you have also a text field for remarks. After you send the request form you'll receive an answer mail with in 24 hours. After that you'll be able to decide if you want to stay with us or not.

Reservations with Credit Card:
If you have decided to stay with us, you send us your credit card information via mail or fax, so we can secure your room. (There will be no billing) Then you will receive an e-mail that confirms your reservation.

Cancellations with a Credit Card Reservation:
If you do not use the room until Check-out time of the following day or if the reservation is not canceled until 6 p.m. local time of the planned arrival day, your credit card will be charged with the amount of one full night. If you have to shorten your stay on the day of your arrival or during your stay a fee of CHF 100.- will be due.

Reservation with Invoice / Bank Transfer
The Reservation requires a minimum deposit of one night at time of booking (bank transfer). After we recieved the deposit you'll be send a email confrimation of your booking. The rest of the full balance will be due 1 month prior to arrival.

Cancellation with an Invoice / Bank Transfer Reservation
The Deposit will not be refunded. If a cancellation is made before your arrival date, 50% of the rest of the full balance will be refunded. If you have to shorten your stay on the day of your arrival? or during your stay no money will be refunded. Due to the small size of our property, the limited number of rooms, and the destination nature of our business it is necessary that we strictly enforce our cancellation policy. If there is a chance you might cancel within 14 days of arrival we highly recommend purchasing travel insurance.

Special Conditions
During the Watch and Jewelry trade fair "Basel World and the "Art Basel" the minimum stay is the length of the fair. Unless otherwise notedt the relevant conditions are the ones for Reservation and Cancellation with an invoice / Banktransfer.